We want to deliver a high-quality products that our customers will love and enjoy so all our candles are handmade bespoke to your order.
All orders are processed and shipped out within 3-5 working days. Orders placed after 12pm on Friday and over the weekend will be shipped on the next available working day.
Shipping is currently only available in the United Kingdom with free postage over £30. We are working on expanding to other countries soon so please be patient with us.
If you have changed your mind or ordered incorrectly, please contact us immediately at email@example.com to avoid items being processed and posted.
If your package has been marked as delivered, please reach out to the shipping carrier directly using your tracking number.
If your package has been lost in transit, please provide us with proof of purchase and the tracking number. We will do everything we can to locate the lost item.